Merge Digital in Durban, South Africa

Merge Digital

1 Old Main Road, Durban, KZN, 3610

Last active: Today

• Tel:
• 0832902399

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Dispatch - Delivery Management Software

Dispatch Delivery Management Solutions is a flexible delivery orchestration platform designed for logistics, retail, and eCommerce businesses that automates fulfilment, reporting, and customer support workflows. Unlike traditional shipping platforms, Dispatch operates as an extensible framework that integrates with workflow builders (N8N, Power Automate, Zapier) to create custom automations tailored to your exact business needs. The platform connects with major eCommerce platforms (Shopify, WooCommerce, BigCommerce), accounting software (Xero, QuickBooks, Sage), and an expanding network of both major and local logistics carriers—helping businesses cut fulfilment costs by up to 80% while saving hours on manual processes. Whether you're managing stock transfers between retail locations, automating order returns, building AI-enabled customer support workflows, or migrating between service providers, Dispatch provides the tools and consulting expertise to make it happen.

Key capabilities:

Multi-carrier logistics network with automated quotation comparisons
Native workflow automation through low-code platforms for custom business processes
Warehouse management integrations with real-time stock syncing and label printing
Customer portal for tracking, delivery preferences, and automated returns handling
Extensive API access for custom integrations and data ownership
Consulting services for complex customizations and migrations between platforms
Support for retail (pallet/container shipping), eCommerce (parcel delivery), and logistics operations (rate card APIs)