Release Date: 18 February 2010
Release ID: 4549
(18 February 2010, Hong Kong:) Hactl announced today the successful completion of its IT Disaster Recovery Drill. The drill was aimed at validating the IT disaster recovery procedures and time standards as well as testing the effectiveness of the business continuity procedures of various business units.
The drill commenced in the evening of 15 February and completed in the early morning of 16 February. It was set against the background of a total system failure of the Primary Computer Room (PCR) at SuperTerminal 1, paralysing data and storage network connections of Hactl’s major IT systems. The IT Disaster Recovery plan was then activated and the Secondary Computer Room (SCR) provided immediate disaster recovery of critical systems at the backup site, which ensures the provision of Hactl’s 24x7 services to the air cargo community in Hong Kong. More than 80 staff from the IT, Operations and Engineering departments participated in the drill, with representatives from the Airport Authority Hong Kong as observers.
Hactl focuses on continuously enhancing IT infrastructure, implementing new technology and streamlining IT operational processes. The successful completion of the drill is a testimony to Hactl’s overall system resilient and recovery capabilities in times of possible disasters.
Thomas Lee, IT Operations Manager, Hactl said, “As the world’s leading air cargo terminal operator, stability of the IT systems and the subsequent operational fallback are, as always, at the top of our business agenda. We gathered invaluable experiences from this recent IT Disaster Recovery Drill which helped ascertain our disaster recovery procedures and further enhance our readiness in handling any possible disasters to ensure business continuity. By performing regular IT drills, we are well set to provide the most reliable and efficient cargo handling services to our customers at all times.”
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