Messaging
Within Pangaea, all parties associated with a particular order can communicate directly with each other, via email. It is simple to use and easy to understand.
There is no need to check records, create tailored lists or send out numerous emails. Pangaea automatically sets up the communication list for each order. When a forwarder wants to send an email referring to a particular order, Pangaea brings participants of that order into the email circle. And it retains an option for forwarders to choose who they wish to communicate with. Importers and exporters can also utilise the messaging system to communicate and collaborate on orders.
A key feature of the Pangaea Messaging System is its ability to automatically notify each party, via an alert system (email), when relevant things happen or don’t happen.
And to further save time, all emails relevant to one order are saved at the order level. There’s no wading through various files and folders trying to put together the pieces - every relevant communication is stored in the same place.
Other features of the Messaging System include:
- the ability to send attachments;
- compatibility with major email programs, such as Outlook; and
- the ability to translate emails from one language to another.
The Pangaea Messaging System is just another innovation aimed at making the freight forwarding process simpler. All this and more from as little as US$20 a month.


